About Us Right to Information

High Commission of India


  1. Organisation and Function


Name and address of the organization

High Commission of India, Gaborone (Botswana)

Plot 5375, President’s Drive

Private Bag- 00249, Gaborone, Botswana

Phone: +267-3972676

Fax: +267- 3974636


Head of the organization

Dr Rajesh Ranjan, High Commissioner of India to Botswana


Organization Chart

Contact list


  1. Powers and duties of officers (administrative, financial and judicial)

  2. Rules/ orders under which powers and duty are derived and exercised

As mandated by the Ministry of External Affairs, Government of India


Nature of functions / services offered / Norms / standards / processes

As directed by the Ministry of External Affairs, Government of India, broadly covering activities in the realm of :-

- Representational

- Consular

- Commercial

- Cultural


Time limit for achieving the targets

As provided in Rules and Regulations framed by the Government of India


Process of redress of grievances

- Electronically / Physically approaching the Mission

- 24X7 – Emergency assistance for Consular work


Title, List of Manuals and nature of the record/manual/instructions followed

Office Manuals and Rules and Regulations governing different aspects of work, such as:-

  • Delegation of Financial Power Rules

  • Delegation of Financial Powers to India's Representatives Abroad

  • IFS(PLCA) Rules – 1961 (as amended)

  • IFS- Branch 'B' Rules -2016

  • The Diplomatic Relations (Vienna Convention) Act 1972

  • Guide to Selected Administrative/Financial Rules & Procedures (MEA)

  • General Financial Rules – 2017

  • Manual for Procurement of Goods – 2017

  • Manual for Procurement of Consultant & Other Services – 2017

  • Compilation of Fundamental Rules and the Supplementary Rules (FR & SR)

  • Central Civil Services (Conduct) Rules, 1964

  • Central Civil Services (Classification, Control & Appeal) Rules, 1965

  • Central Civil Services (Leave Travel Concession) Rules, 1988

  • Central Civil Services (Leave Rules)

  • Manual of Office Procedure

  • Record Retention Schedule as prescribed by D/o Administrative Reforms and Public Grievances

  • Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal Act, 2013

  • Flag Code of India - 2002

  • Rules on Grant of Casual Leave and Special Casual Leave

  • CVC Act 2003

  • PC (Prevention of Corruption) Act, 1988

  • The Whistle Blowers Protection Act 2014

  • RTI Act, 2005

  • RTI Rules, 2012

  • Central Civil Services (Temporary Service) Rules, 1965

  • The Public Interest Disclosure and Protection Making the Disclosure Bill, 2010

  • DDO Manual

  • Central Government Account (Receipts and Payments) Rules)


Directory of officers and employees

  1. Dr. Rajesh Ranjan

High Commissioner



  1. Mr. Jeevan Chandra Kandpal

Second Secretary

+267-3934372/ 3912240


  1. Mr. Chander M. Singh




  1. Smt. Bala Ilango

Private Secretary / Attache



  1. Mr. Rajeev Seth

Private Secretary / Attache



6. Mr. Gagan Gautam

Assistant Section Officer

+267 -3952810


  1. Mr. Preetam Singh

Assistant Section Officer

+267 – 3912240


  1. Mr. Murari Choudhary

Junior Secretariat Assistant



  1. Budget and Programme


    Total Budget (2021-22)

    Rs.5.99 Crores


    Local Domestic Tours (2020-21)



    Details of the bids awarded comprising the names of the suppliers of goods/ services being procured (2020-21)

    Tender –

    1. Security Services – Blackbone Security Pty Ltd., Gaborone;

    2. Cleaning Services – Supermoon Cleaning Services, Gaborone

  2. Publicity and Public Interface


Dissemination of information with easy accessibility to the public

All relevant information and updates are posted on Mission’s website and widely disseminated through social media handles of the Mission.

  1. Website – www.hcigaborone.gov.in

  2. Social media –

Facebook - India in Botswana

Twitter -@HCIGaborone

  1. E-Governance


Details of information available in electronic form

  • All forms for Consular, OCI and Visa Services are available electronically;

  • Fees and relevant instructions have been uploaded on Mission’s website.


Location where available

Website – www.hcigaborone.gov.in


Particulars of facilities available to citizens for obtaining information

Mission also maintains a Library in its premises at Plot 5375, President’s Drive, Gaborone and access is permitted to the Public; where they are also permitted to fill online forms. (Currently restrictions apply as per guidance of COVID19 pandemic)


Working hours for Library facility

09.00 AM to 12.00 PM


Contact person & contact details (Phone, fax, email) for Library

Mr. Chander Mohan Singh





Grievance redressal mechanism

  • Responded/resolved at the level of the Mission

  • Referred for directions of authorities in the Ministry of External Affairs


Details of applications received under RTI and information provided




Periodical / Annual Report(s)

Periodical / Annual Report (s) of the Mission are sent at prescribed intervals / uploaded on web portals developed by the Ministry of External Affairs, Government of India.


Frequently Asked Question (FAQs)

FAQs in respect of public services primarily passport, visa, OCI and misc consular services have been published on website of the Mission

  1. Name & details of current CPIO & FAA -

  1. Dr. Rajesh Ranjan, High Commissioner – FAA

  2. Mr. Jeevan Kandpal, Second Secretary – CPIO