High Commission of India, Gaborone, Botswana : Right to Information

Right to Information

High Commission of India

Gaborone

Organisation and Function

1.	Name and address of the organization	High Commission of India, Gaborone (Botswana) Plot 5375, President’s Drive Private Bag- 00249, Gaborone, Botswana Phone: +267-3972676 Fax: +267- 3974636
2.	Head of the organization	Dr Rajesh Ranjan, High Commissioner of India to Botswana
3.	Organization Chart	Contact list
4.	Powers and duties of officers (administrative, financial and judicial) Rules/ orders under which powers and duty are derived and exercised	As mandated by the Ministry of External Affairs, Government of India
5.	Nature of functions / services offered / Norms / standards / processes	As directed by the Ministry of External Affairs, Government of India, broadly covering activities in the realm of :- - Representational - Consular - Commercial - Cultural
6.	Time limit for achieving the targets	As provided in Rules and Regulations framed by the Government of India
7.	Process of redress of grievances	- Electronically / Physically approaching the Mission - 24X7 – Emergency assistance for Consular work
8.	Title, List of Manuals and nature of the record/manual/instructions followed	Office Manuals and Rules and Regulations governing different aspects of work, such as:- Delegation of Financial Power Rules Delegation of Financial Powers to India's Representatives Abroad IFS(PLCA) Rules – 1961 (as amended) IFS- Branch 'B' Rules -2016 The Diplomatic Relations (Vienna Convention) Act 1972 Guide to Selected Administrative/Financial Rules & Procedures (MEA) General Financial Rules – 2017 Manual for Procurement of Goods – 2017 Manual for Procurement of Consultant & Other Services – 2017 Compilation of Fundamental Rules and the Supplementary Rules (FR & SR) Central Civil Services (Conduct) Rules, 1964 Central Civil Services (Classification, Control & Appeal) Rules, 1965 Central Civil Services (Leave Travel Concession) Rules, 1988 Central Civil Services (Leave Rules) Manual of Office Procedure Record Retention Schedule as prescribed by D/o Administrative Reforms and Public Grievances Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal Act, 2013 Flag Code of India - 2002 Rules on Grant of Casual Leave and Special Casual Leave CVC Act 2003 PC (Prevention of Corruption) Act, 1988 The Whistle Blowers Protection Act 2014 RTI Act, 2005 RTI Rules, 2012 Central Civil Services (Temporary Service) Rules, 1965 The Public Interest Disclosure and Protection Making the Disclosure Bill, 2010 DDO Manual Central Government Account (Receipts and Payments) Rules)
9.	Directory of officers and employees	Dr. Rajesh Ranjan High Commissioner +267-3973056 hc.gaborone@mea.gov.in Mr. Jeevan Chandra Kandpal Second Secretary +267-3934372/ 3912240 hoc.gaborone@mea.gov.in Mr. Chander M. Singh Attache +267-3953381 com.gaborone@mea.gov.in Smt. Bala Ilango Private Secretary / Attache +267-3972677 pol.gaborone@mea.gov.in Mr. Rajeev Seth Private Secretary / Attache +267-3973056 hc.gaborone@mea.gov.in 6. Mr. Gagan Gautam Assistant Section Officer +267 -3952810 admn.gaborone@mea.gov.in Mr. Preetam Singh Assistant Section Officer +267 – 3912240 cons.gaborone@mea.gov.in Mr. Murari Choudhary Junior Secretariat Assistant +267-3973561 ga.gaborone@mea.gov.in

Budget and Programme

10.

Total Budget (2021-22)

Rs.5.99 Crores

11.

Local Domestic Tours (2020-21)

Rs.611,731-

12.

Details of the bids awarded comprising the names of the suppliers of goods/ services being procured (2020-21)

Tender –

Security Services – Blackbone Security Pty Ltd., Gaborone;
Cleaning Services – Supermoon Cleaning Services, Gaborone

Publicity and Public Interface

13.

Dissemination of information with easy accessibility to the public

All relevant information and updates are posted on Mission’s website and widely disseminated through social media handles of the Mission.

Website – www.hcigaborone.gov.in
Social media –

Facebook - India in Botswana

Twitter -@HCIGaborone

E-Governance

14.	Details of information available in electronic form	All forms for Consular, OCI and Visa Services are available electronically; Fees and relevant instructions have been uploaded on Mission’s website.
15.	Location where available	Website – www.hcigaborone.gov.in
16.	Particulars of facilities available to citizens for obtaining information	Mission also maintains a Library in its premises at Plot 5375, President’s Drive, Gaborone and access is permitted to the Public; where they are also permitted to fill online forms. (Currently restrictions apply as per guidance of COVID19 pandemic)
17.	Working hours for Library facility	09.00 AM to 12.00 PM
18.	Contact person & contact details (Phone, fax, email) for Library	Mr. Chander Mohan Singh Attache +267-3953381 com.gaborone@mea.gov.in
19.	Grievance redressal mechanism	Responded/resolved at the level of the Mission Referred for directions of authorities in the Ministry of External Affairs
20.	Details of applications received under RTI and information provided (2020-21)	NONE
21.	Periodical / Annual Report(s)	Periodical / Annual Report (s) of the Mission are sent at prescribed intervals / uploaded on web portals developed by the Ministry of External Affairs, Government of India.
22.	Frequently Asked Question (FAQs)	FAQs in respect of public services primarily passport, visa, OCI and misc consular services have been published on website of the Mission